Care Levels

Three levels. One standard of dignity.

The level decides who is assigned and what they are allowed to do. Qualifications are always shown on the caregiver's profile.

Everyday Support

Basic Care

For seniors who need a helping hand through the day.

  • Bathing and grooming assistance
  • Feeding and mobility
  • Companionship
  • Medication reminders
  • Patient-related housekeeping

Delivered by trained attendants. No medical procedures.

Choose Basic Care
Enhanced Support

Intermediate Care

For patients needing experienced, closely monitored care.

  • Post-hospitalisation support
  • Dementia and chronic-illness assistance
  • Bedridden patient care
  • Closer monitoring and reporting
  • Hospital accompaniment

Delivered by senior attendants with relevant condition experience.

Choose Intermediate Care
Professional Care

Pro Care

For clinical needs that require qualified professionals.

  • Professional nursing
  • Post-operative nursing
  • Wound care and vitals
  • Doctor-prescribed procedures
  • Complex recovery support

Qualifications are shown on every profile. Not every Pro Care professional is a nurse.

Choose Pro Care

Pricing depends on service, care level, duration, city, timing and caregiver qualification, and is configured by our operations team — never fixed by the app. Your full quote is shown before payment.

Monthly care memberships

For families who want ongoing care, not one-off visits.

Seva Basic

Independent seniors who need light, regular checking-in.

  • Monthly care-manager call
  • Care Passport for one senior
  • Family Circle updates
  • Wallet-priced add-on visits

Seva Plus

Seniors needing regular assistance at home.

  • Included attendant hours each month
  • Monthly care-manager home visit
  • Daily care log and timeline
  • Priority caregiver replacement

Seva Pro

Families needing coordinated professional care.

  • Nurse visits included
  • Dedicated care manager
  • Hospital coordination
  • Emergency escalation support